Jobs Details

Job Title: Data Centre Maintenance Technician

Country: Kenya

Company Name: CBRE

Closes: 31 Dec 2024

Applications for this opportunity have closed.

Job Description

CBRE is dedicated to maintaining Data Centres and ensuring efficient critical engineering maintenance services. The primary goal is to achieve 100% uptime of engineering services, thereby preventing any disruption to the client’s business operations.

Job Responsibilities


  • Engineering Operations:

    • Monitor alarms and investigate issues, implementing rectification plans as needed

    • Document and escalate alarms according to internal procedures

    • Ensure critical systems and equipment operate within established parameters

    • Manage email correspondence promptly

    • Convert hard copy documents from operational teams to an electronic document management system

    • Update the DC alert spreadsheet with customer notifications

    • Close all DC alerts by the end of the day unless directed otherwise by the client

    • Raise work orders and ensure they are closed according to local KPI and SLA guidelines

  • General Administration:

    • Maintain a high level of customer service through formal communication channels

    • Present weekly audit/inspection reports to the Site Manager for approval before filing

    • Manage job cards, ensuring they are completed and signed off by the requestor

    • Log all calls with the help desk

    • Job Qualifications


    • Grade 12 education

    • Technical N3/4 Certification is required

    • Proficient computer skills

    • CDCP certification is mandatory

    • Minimum of 3 years of experience in a similar role, preferably in Data Centres

    • Facilities maintenance experience

    • Strong customer relations and communication skills

    • Ability to plan, organize, and manage personal workload

    • Capability to work under pressure

    • Clear criminal record

    Other Requirements

    • Willingness to work shifts and overtime as needed

    • Knowledge of equipment, materials, and suppliers used in facilities management

    • Familiarity with machine tools and general maintenance

    • Proficient with common hand and power tools

    • Understanding of building layouts and infrastructure

    • Knowledge of electrical fixtures and maintenance practices

    • Ability to follow oral and written instructions

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