Job Responsibilities

- Develop and implement ICT strategies, policies, systems, and innovations to support business plans

- Ensure the development of a robust ICT network infrastructure, including hardware, software, networking components, operating systems, and data storage, whether deployed in a cloud or internal system

- Oversee the implementation of cybersecurity policies, procedures, and controls, maintaining a comprehensive cybersecurity strategy to protect company data and systems from cyber threats

- Conduct regular risk assessments, vulnerability testing, and incident reporting, and coordinate with external security agencies and stakeholders to enhance cybersecurity measures when necessary

- Develop and manage a comprehensive data recovery plan to minimize data loss and downtime, ensuring regular testing of data recovery processes

- Stay updated with industry best practices in ICT application technologies (such as SCADA, DCS, Analytics), SAP ERP system, WorkflowGen, Enterprise Content Management (CMS), website, intranet, and mobile solutions to support business processes

- Advise on strategic global ICT trends and innovations that can benefit the business

- Ensure compliance with established ICT standards, procedures, and regulations

- Provide ICT technical support for hardware and software issues and ensure user education on ICT applications, software, and equipment

- Deliver relevant and up-to-date ICT solutions to the business

- Ensure adherence to quality, occupational health, and safety standards

- Prepare, implement, and monitor the departmental budget

- Coach, mentor, and develop employees using relevant human resource tools